Returns, Refunds & Exchanges.
Thank you for shopping at WORKOUTWOLF.
As the company is closing down its operations, we regret that we are no longer able to offer refunds on any of our products, except in the case of a product being faulty. For further information please see below.
Returns
If you’ve changed your mind about a purchase, we are happy to accept a return of any product(s) provided they are in an unused and resaleable condition.
You must notify us within 14 days of receiving your order if you wish to make a return. Please send an email to returns@workout-wolf.co.uk quoting your name and order number.
Once your return has been approved, you will have a further 14 days to return the product(s) to us.
Refunds
Unfortunately, we are no longer able to offer refunds on returned items, unless they were received in a faulty condition.
Shipping
You will be responsible for paying for the cost of returning items to us. The cost of return shipping is non-refundable, except where faulty items are being returned.
When returning an item for exchange, we will cover the cost of sending the new item(s) to you.
Exchanges
If you would like to exchange an item, please let us know your requirements at the same time as notifying us of your wish to return.
Faulty Items
If you received any product(s) in a faulty condition, you must notify us within 30 days of receiving your order by following the same process for returns, as above.
Contact Us
If you have any questions regarding our policies, please contact us at returns@workout-wolf.co.uk